This Privacy Policy describes how Curativa Bay, LLC (“Curativa Bay,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our website at https://www.curativabay.com (the “Site”) and any related products or services (collectively, the “Services”). It also explains your rights and choices with respect to your personal information.

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described below. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

• Contact information: name, email address, phone number
• Account credentials: username and password when you create an account
• Purchase and billing information: shipping address, payment method details (processed by our third-party payment processor)
• Communications: messages, feedback, or inquiries you send us

1.2 Information Collected Automatically

When you use our Site, we and our service providers may automatically collect:

• Device and usage data: IP address, browser type and version, operating system, device identifiers
• Log data: pages visited, time and duration of visits, referring URL
• Location data: general location inferred from IP address
• Cookie and tracking data: see Section 3 below for details

1.3 Information from Third Parties

We may receive information about you from third-party partners, including advertising networks, analytics providers, and social media platforms, consistent with their own privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To fulfill orders, process payments, and manage your account
• To communicate with you about your orders, inquiries, or account
• To send you marketing communications where you have opted in to receive them
• To personalize your experience on our Site
• To monitor, maintain, and improve our Services
• To detect, prevent, and investigate fraud, security incidents, or violations of our policies
• To comply with applicable laws, regulations, and legal process
• To evaluate or conduct business transactions such as mergers, acquisitions, or sales of assets

We rely on the following legal bases for processing your personal information (where applicable under law):

• Performance of a contract: to fulfill your orders and provide our Services
• Legitimate interests: to improve and secure our Services, and for direct marketing to existing customers
• Consent: where you have expressly opted in to receive marketing communications
• Legal obligation: to comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to operate our Site, understand how visitors interact with it, and deliver more relevant content and advertising.

3.1 Types of Cookies We Use

Essential Cookies

Required for the Site to function. These enable core features such as security, network management, and account authentication. You cannot opt out of these cookies.

Preference / Functionality Cookies

Allow us to remember your choices (such as language preference or login details) to provide a more personalized experience.

Analytics Cookies

Help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use this data to improve our Site and Services.

Marketing / Advertising Cookies

Used to deliver advertisements relevant to your interests. They also help us measure the effectiveness of our advertising campaigns.

3.2 Managing Your Cookie Preferences

You may instruct your browser to refuse all cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Site may not function properly. You can also opt out of interest-based advertising through industry tools such as the Digital Advertising Alliance’s opt-out portal at www.aboutads.info or the Network Advertising Initiative at www.optout.networkadvertising.org.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers

We engage third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, email delivery, analytics, and customer support. These parties are permitted to use your information only as necessary to perform their services and are contractually required to protect it.

4.2 Business Transfers

If Curativa Bay is involved in a merger, acquisition, reorganization, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or valid governmental request
• Protect the rights, property, or safety of Curativa Bay, our users, or the public
• Detect, prevent, or investigate fraud, security issues, or violations of our Terms of Service

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage and analytics data is generally retained for a shorter period, except where it is used to improve the security or functionality of our Services or where we are legally required to retain it longer.

When personal information is no longer needed, we securely delete or de-identify it.

6. Security of Your Information

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information and encourage you to take steps to protect yourself, such as using a strong password and keeping it confidential. 

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@curativabay.com and we will take steps to delete that information promptly. 

8. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete information
• Deletion: request that we delete your personal information, subject to certain exceptions
• Opt-out of marketing: unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly
• Data portability: request that we provide your personal information in a structured, machine-readable format
• Restriction or objection: request that we restrict or stop processing your information in certain circumstances

To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.

9. International Data Transfers

Curativa Bay is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using our Services, you consent to such transfers. We take steps to ensure that cross-border transfers of personal information are made in accordance with applicable law.

10. Third-Party Links

Our Site may contain links to third-party websites and services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where required by law, by sending you a direct notification via email or a prominent notice on our Site. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Curativa Bay, LLC

411 Hackensack Ave
Hackensack, NJ 07601
Email: info@curativabay.com